July 21, 2018

Shelf Number: 1100 - 06

Select Media:

Employee Conflict Management

An interactive program on CD-Rom which was developed to train clerks in supervisory skills. The CD-Rom demonstrates typical office/court situations, provides the learner with interactive approaches for selecting the optimal choices for intervention, and offers feedback on their appropriateness.

Available Media: CD-ROM

Producer: Administrative Office of the Courts, Annapolis Maryland

Source: State Justice Institute