October 17, 2017

Shelf Number: 1100 - 06

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The New Leader: Dealing with Difficult People

Upon completion of this CD-Rom program, managers should have a better understanding of the nine different behavioral types, what causes them, and how best to deal with them when they become a problem.

Available Media: CD-ROM

Faculty Author: Dr. Rick Brinkman & Dr. Rick Kirschner

Producer: Athena Interactive, Inc. & Institute for Management Studies

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